AiMY — Operations Hub

Minutes Balance This Month

72%

used

2,886

minutes used

4,000

plan minutes

1,114 remaining out of 4,000 22 days left in period

25% 50% 75% 100%

Plan upgrade scheduled

Your plan increases to — min starting —

Calls Handled

3,840

+8% vs prev period

128 per day · 70.3% success

Minutes Handled

18,420min

+12% vs prev period

614 per day · 4m 48s average call

Ticket Activity

1,817

1,205 created · 612 updated

1,178 in TeamSupport

AiMY QA

3,636analysed

94.7% of 3,840 calls handled

92.3% identified

No analysed calls Call quality is only measured once a call has been analysed.

Analysis unavailable The voice analysis service did not respond.